This comment is on my buying experience. Things started heading south when the expected delivery dates started to change. Initially the reset was +6-8 weeks later than initially confirmed on the website at time of order. Then every week the expected dates changed. Some pulled in a week or two, then some pushed out 2-6 weeks. More recently, the dates have changed every other day. Two days ago, the expected pickup date was 1-3 weeks out. Then a day later, I get notified to schedule pickup "now". No times compatible with my work schedule were offered, so I did not choose one. I called the office and waited on hold, and waited and waited. One day later they threaten to release my car to someone else and only offer me times at night when it is impossible to inspect the vehicle properly. I confirm an appointment anyway and now they tell me the pickup location has been changed to a different city and county. Why is this experience so unprofessional? Is this typical of Tesla? I realize they are selling everything as fast as they can build them, but customer service seems to be a problem.

Date of experience: 28 March 2023